Its indeed a pleasure to share my experience of online shopping with Nykaa which educated me about various brands as well as new trends in market.
Nykaa is an ecommerce website known for multi-brand beauty product. Nykaa does have number of beauty product which we can use on day to day life. They have about 1 lakh products. Along with wide range of products, they also have beauty advice column, virtual makeover , articles on beauty trends and much more. Nykaa website is easy to access as it define products base on brand as well as category it belong which made us easy to shop. Website is very pretty and well organized.
Online Shopping with Nykaa
Its simple. View the product and add to cart. Login and give delivery details. Various payment mode is available such as net banking, credit card, debit card and so on. Cash on delivery (COD) for orders above Rs. 500 and free shipping too.
I have brought 3 products from Nykaa.
- Wet and Wild MegaGlo Highlighting powder precious petal worth Rs. 499/- same as MRP with no discount.
- Vega Premium Eyelash Curler worth Rs. 175/- same as MRP with no discount.
- Maybelline New York Lash Sensational Waterproof Mascara worth Rs. 440 and finally I got discount of Rs. 110/-
Total Purchase of Rs. 1224, I have save Rs.110/- and paid Rs.1114/- on COD.
Yes I am happy with the discount as I brought product below MRP while sitting at home.
Coupon Code on Nykaa site has really disappointed me. At the time of checkout, am unable get the list of coupon code stating if I buy over some amount what will be coupon code. I tried to go through the almost entire site to get coupon code and buy more product , however was unlucky. Coupon code is essential for me as I am a saving queen.
Five ways to get reward from Nykaa, which can be used for shopping without spending much from our pocket.
- Very first reward is when you sign up you will get 2000 rewards point and each 100 reward points is equal to Rs.1/- .
- Every Rs.1/- you spend on Nykaa, you will receive 1 reward point, except for your very first purchase.
- Buy and use product and help other with your views on product. Writing product review will fetch 100 reward based on approval.
- Questioning or answering on site will add 100 reward point based on approval
- Our friends Our saviour refer them and earn 5000 reward point after first purchase.
Knowing rewards offer by Nykaa confused me, as first they offer Rs. 1/- for 100 reward point and then Rs. 1/- for each spend on Nykaa. Then does it mean Rs.100 for each product reviews and question answer section. Do they mean Rs.5000 for just referring a friend. If its yes, I am super duper happy. Rewards are misleading on Nykaa site.
The very first thing which comes to our mind when we buy online is when we will receive our belongings. Like any other eCommerce, I do received tracking number for my product via email along with tracking URL as well as Shipper name – Within 24hrs of order I received my product despite ordering on festival holiday (Holi). So being an online beauty shop Nykaa won my heart by delivery in short span.
Product from Nykaa are delivery with good packing. Outer brown box was completely seal. All the product received was bubbled wrapped. So during shipment products won’t get damage.
Nykaa does sell product which are 100 percent genuine and authentic, sourced directly from the brands or authority reseller. So no need to worry when you are buying cosmetic product from Nykaa.
Many popular eCommerce website show order history under my profile section. However Nykaa fails to show order history in my account for which I have to search the product brought from nykaa in order to ask question or write a review. This section does not contain any return product action button which would be ease for all buyers.
This column seems to be empty on Nykaa site which disappointed me . At other beauty retails like Sephora we can beauty box filled with five stellar samples, delivered right to your door however monthly Subscription is for US based buyers.
Online buyers are used to clicking a return button in my account section and the returned product gets pick from your door step. However if one have to return product to Nykaa you can write to customer support team on [email protected] or call us on +91 92222 01010.